Job Description
Who Are We?
RAM Hotels - a dynamic, thriving, innovative hotel management company headquartered in Columbus, Georgia. Over the last few years, we have quietly and steadfastly taken our place as a leader in the hospitality industry of corporate America; while serving some of the most well-known midscale hotel brands in key markets throughout the Alabama and Georgia region. We strive to meet our guests demands while continuously changing the perception of the hospitality industry. When you join RAM Hotels, you do more than simply switch companies to advance your career, you become part of the RAM Hotels family!
POSITION: Bartender
JOB SUMMARY
Are you friendly and enjoy "rolling out the red carpet" to guests? Do you enjoy creating stellar guest experiences? Are you a team player that is energetic, friendly, and professional? Do you enjoy working in a fast-paced environment with the ability to deliver excellent customer service? The bartender provides excellent customer service, while preparing drinks to our guests, while maintaining brand standards. This role maintains a clean and safe work environment, while adhering to food safety guidelines. The server property operates the point of sales system and acts as concierge for guests looking for details on the local area, such as night life, entertainment, etc. If you enjoy anticipating the needs of guests to create that stellar guest experience - this job is for you!
JOB RESPONSIBILITIES
Prepare and serve drinks and food to guests
Consistently offer professional, friendly, and attentive service to guests; anticipate guests needs and answer questions that the guests may have pertaining to their visit with us; respond promptly; be familiar with property location, property amenities, as well as local attractions and activities to answer guests' inquiries; resolve guests' complaints to ensure guests satisfaction
Complete all required brand specific training as directed by Restaurant Manager; complete all required health and safety training; adhere to all property specific brand standards; knowledge of fire alarm and evacuation procedures
Operate the point of sale system, prepare food and beverage while complying with brand standards, serve guests in accordance with federal, state, and local laws. Always maintain a clean and well stocked workspace.
Perform other tasks as necessary or required to meet or exceed guest satisfaction
Be flexible and willing to perform other tasks as necessary or requested
Wear hotel uniform in compliance with hotel standards; adhere to professional grooming standards
- Ensure knowledge of menu and restaurant promotions and specials
- Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations
- Ensure serving station is well-stocked & clean, at all times
PROFESSIONAL EXPERIENCE
- Preferably 6 months experience in Food and Beverage service
- Excellent customer service skills
INDUSTRY EXPERIENCE
•Previous experience in the hospitality industry (preferred)
REQUIRED SKILLS
Must have excellent customer service skills and a stable work history
Must be able to work entire shift on feet at a quick pace
Must be flexible to work any shift as needed to include weekends
Knowledge of basic drink recipes
Knowledge of bar equipment
Knowledge of safety rules for kitchen equipment
Ability to lift 50 lbs
Ability to work in a high pace and hot environment
Stand and walk for long periods of time
ESSENTIAL SKILLS
Ability to express compassion while remaining composed; ability to remain calm and focused while working under pressure
Promote the property by demonstrating a "top-notch" attitude toward our guests which includes anticipating the guests needs - be proactive
Ensure that you are always a positive representation of the property; embrace and respect diversity and multi-cultural environments
BENEFITS
RAM Hotels hires the best people, we work extremely hard to provide benefits that make work-life balance that much more enjoyable. As a leader in the hospitality industry, we promote advancement opportunities, we offer our eligible employees comprehensive health benefit packages for you and your family, vacation time, quarterly bonuses, and other additional perks being an employee of RAM Hotels.
RAM Hotels is an Equal Opportunity/Affirmation Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. AC Hotel Columbus
Job Tags
Local area, Flexible hours, Shift work, Night shift,