Job Description

Overview Job Summary We're seeking a highly organized and dedicated Dental Receptionist and Treatment/Insurance Coordinator to join our dynamic team. As the first point of contact for patients, you'll play a vital role in ensuring seamless operations and delivering exceptional patient experiences. Responsibilities Provide warm and welcoming check-in and check-out experiences for patients Efficiently schedule appointments and manage the dental calendar Handle phone inquiries with professionalism and poise Maintain accurate and compliant patient records Verify and bill insurance claims with precision Coordinate with dental staff to ensure smooth patient flow and communication Perform clerical, administrative, and secretarial responsibilities Coordinate staff activities to ensure maximum efficiency Maintain a safe and secure working environment Design and implement filing systems Ensure filing systems are maintained and current Establish and monitor procedures for record-keeping Ensure security, integrity, and confidentiality of data Oversee adherence to office policies and procedures Analyze and monitor internal processes Implement procedural and policy changes to improve operational efficiency Prepare operational reports and schedules to ensure efficiency Coordinate schedules, appointments, and bookings Monitor and maintain office supplies inventory Review and approve office supply acquisitions Insurance verification & billing experience Treatment coordinator Requirements Must have Dental Terminology & Dentrix & Dentrix Ascend software knowledge Proficiency in office administration, preferably in a medical or dental setting Familiarity with dental billing processes and insurance verification Excellent phone etiquette and strong knowledge of phone systems Experience in a hospital or clinic environment is a plus Exceptional patient service skills, demonstrating empathy and professionalism Ability to multitask efficiently while maintaining attention to detail Knowledge of Dentrix, Dentrix Ascend, Practice Works software is an asset Qualifications Excellent planning and organizational skills with strong attention to detail Must have the ability to multitask and prioritize Ability to prioritize multiple projects and adjust workload accordingly; time management critical Must possess the ability to delegate authority and responsibility Ability to maintain a high level of confidentiality Ability to act and operate independently to accomplish objectives and the ability to work within a team Exceptional problem-solving, analysis, and assessment with the ability to make good business decisions Excellent communication and interpersonal skills with the ability to foster effective working relationships High level of professionalism Highest level of integrity Insurance verification & billing experience required Experience and knowledge on the dental software Dentrix, Dentrix Ascend, Practice Works required Benefits 401(k) matching Bonus based on performance Dental insurance Employee discounts Health insurance Paid time off Benefits/Perks Careers Advancement Opportunities Flexible Scheduling Competitive Compensation What We Offer A supportive environment dedicated to quality care Opportunities to contribute significantly to the overall patient experience A dynamic and collaborative team environment #J-18808-Ljbffr My Harmony Smiles

Job Tags

Similar Jobs