Role: Desktop Support Engineer
Location: Fort Madison, IA / Hutchinson, KS(Onsite)
Duration: Long Term
Job Description:
• Microsoft Client OS (Win10, 11)
• Active Directory & it's services, DHCP, DNS
• Print and File share services
• Hardware Break-fix
• Patch Management
Detailed Job Description
• Possess 5+ years of relevant experience.
• Experience with Microsoft desktop operating system and Windows application deployment, configuration and management
• Windows Client Administration
• Build and install PCs, telephone systems, wireless networks and peripheral devices (such as printers, scanners, mobile/smart phones) related to desktop infrastructure.
• Maintain installed PCs, networks, telephone systems and peripherals with routine maintenance
• Identify, log and resolve technical problems with software applications or network systems
• Identify potential changes and system improvements to present to senior team leaders for consideration and implementation
• Collaborate with Technology team members to ensure efficient operation of the organization’s desktop computing environment.
• Where required, administer and resolve issues with associated end-user workstation network software products.
• Receive and respond to incoming calls, pages, and/or work orders regarding desktop problems.
• Ensure that work is carried out within agreed service levels and in accordance with department guidelines
• Maintain client databases with up-to-date solutions and clear record of activities
• Explain and document technical issues in a clear way to clients
• Have proven track record of working with technologies from Microsoft SCCM, VMWare Horizon, Intune etc.
• Develop in- depth technical knowledge and domain expertise within End User Computing technologies
• Proactive and passionate of the End User Computing world, with strong interpersonal skills and excellent time management skills
• Strong capabilities in Windows 10 ,11 support, migration & Deployment.
• If necessary, liaise with third-party support and PC equipment vendors.
• Perform related duties consistent with the scope and intent of the position.
• Hands on Experience End to End Desktop/Laptop life cycle management.
• Experience and desire to work in a Global delivery environment
• Communication and Analytical skills
Desirable (not mandatory): Relevant technical & process certifications:
• ITIL V3
Thanks
Rakesh Pathak
Phone: 609-360-2642
Rakesh.pathak@ampstek.com|
...training to help you succeed. As a residential and small commercial cleaning company, our mission is to make our community shine, one house at a time!If you thrive working independently, enjoy staying active, and value quality interactions with customers and coworkers,...
...player that is, dependable, safety conscious and hardworking with an attention to detail, then Alro Steel has the career for you.No experience necessary! Outstanding low cost 90/10 Healthcare benefits after 30 days of employment!~ Medical/Dental/Vision/...
...property damage, and other liability matters. Provide strategic legal counsel and defend clients in litigation, including drafting... ...Opportunities for professional growth and advancement. Flexible work-life balance options, including hybrid and remote work arrangements....
...company strategy Demonstrates a high level of proficiency in their role as a Financial... ...comprehensive platform. We also seek and develop people of all backgrounds built on our... ...life balance and access to a full suite of remote-work technology solutions If you are...
...computer isnt working right, you need to do something technical, or you want to understand the latest gadgets, and which are the best ones to buy. We explain it all in simple, approachable terms. How-To Geek is for everyone. What Were Looking For: Write and publish...