Job Description

Job Description

Job Description

Description:

POSITION OVERVIEW

As a Roofing Replacement/Repair Technician, you will be responsible for continuously providing high-quality results and representing Guardian as a brand. You will be providing excellent customer service while teaching and adhering to the quality standards that Guardian has in place. The Roofing Replacement/Repair Technician will be responsible for the full reconstruction of a roof as well as repairs that clients may need while working collectively as a team.

KEY RESPONSIBILITIES

• Inspect customer’s homes and diagnose issues with roofing system
• Present findings to customer and educate on treatment requirements as well as answer any follow up questions about the issues and services
• Provide excellent customer service experience to home owners
• Become subject matter expert on Guardian’s warranty policies
• Demonstrated roofing experience.
• Successful history of safety standard adherence.
• Ability to manage high volume workload with competing and changing priorities.
• Knowledge of residential roofing system such as Composite, Shingle, Shake, Flat and Torch varieties.
• Ability to work from heights on roofs exposed to the elements.
• Willing to work evenings and weekends as necessary.

JOB REQUIREMENTS

• Minimum 1+ years of experience in Residential or Commercial Roofing
• Ability to perform assigned tasks daily through completion with a strong attention to detail.
• Valid driver’s license, clean motor vehicle record, and background check.
• Excellent verbal communication skills. Must be fluent in English.
• Must be able to work independently and adhere to appointment schedule
• Must not be afraid of heights or confined spaces
• Must be able to lift up to 30 lbs. regularly, repeated bending, climbing, kneeling
• Ability to work well with others.
• Perform work in accordance with job specifications and extensive safety guidelines.
• Maintain professional interaction with all customers.
• Must be able to pass pre-employment screening

LOCATION AND SHIFT

• You will be expected to report daily to Guardian's headquarters in Auburn, WA and will be dispatched to varying jobsites throughout the Puget Sound area
• Monday - Friday. Weekend availability as needed highly preferred
• 6:30am - finish

WHAT WE OFFER

• Highly competitive base hourly rate of $24-30/yr DOE & piece-rate pay.
• Medical, Dental, Vision and Supplemental Insurance Plans.
• 100% paid accident insurance for all Guardian employees.
• Career growth and advancement opportunities.
• Tool stipend for field employees.
• FSA and 401K accounts.
• The extras:
  • $1,500 Employee referral bonus.
  • Pet-friendly office environment.
  • Employee appreciation events.
  • Company swag.
  • Excellent company culture, we celebrate the big and small wins as a team!

WHO WE ARE

Founded in 2005, Guardian Operations (“Guardian”) provides repair/replacement roofing services and gutter services to residential and light commercial customers throughout the Puget Sound. Guardian is one of the best small businesses on the West Coast and the Guardian brand is synonymous with exceptional service and integrity in all areas. Guardian employs over 100 people and 100% of Guardian’s work is focused on repair and replacement (i.e. no new construction). The company has increased gross revenue by roughly 60% over the past five (5) years as a direct result of (a) an outstanding local reputation and (b) fielding an exceptionally strong, long-tenured team. With the support of Skylight, management intends to double the company’s size over the next five (5) years.

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