Job Description

Job Description

Job Description

The Fitness Center Associate is responsible for member services, performing standard operations, and enforcing policies at the front desk and on the fitness floor. This position is a part-time, non-exempt position with a maximum of 29 hours per week. Hours will vary for this position, but it has the potential for weekday, weeknight, and weekend hours. Please indicate current hours of availability when applying. The Jewish Community Center is an EOE (equal opportunity employer).

ESSENTIAL FUNCTIONS:

General Responsibilities:

· Greet members and guests while maintaining a professional demeanor to deliver exceptional hospitality. Become familiar with members’ names as a tool to aid in customer service.

· Learn and enforce JCC Fitness Center rules and guidelines.

· Assist in the supervision and safe operation of the fitness center.

· Attend all scheduled shifts on time and appropriately attired. Flexibility in schedule is required.

· Attend all scheduled staff meetings and training sessions.

· Reliability: Able to perform job duties to standard, independent of supervision.

· Responsibility: Able to take ownership of work performed by applying initiative, staying organized, paying attention to detail, and meeting deadlines.

· Professionalism: Able to react calmly and effectively in all situations.

Fitness Floor Responsibilities:

· Cleaning is a priority. Perform cleaning and preventative maintenance as required.

· Warmly greet members when they arrive on the fitness floor and monitor for any assistance they may need

· Move and organize equipment.

· Learn how to operate fitness machines and equipment in order to provide orientations.

Fitness Desk Responsibilities:

· Assist with temporary coverage at the fitness desk

· Provide the information and/or services requested in a positive manner. Request member identification cards and scan cards to ensure member is in good standing.

· Handle all incoming calls with the proper greeting. Balance phone customer service with in-person customer service.

· Handle emergencies within the building quickly and efficiently – have thorough knowledge of the JCC Manual for Emergency Planning and Crisis Management.

REQUIRED EXPERIENCE/EDUCATION:

· High school diploma or GED preferred (College education a plus).

· Professional in appearance, manner and tone.

· A team player who possesses the ability to work in a collaborative environment.

· CPR/AED and First Aid certified within 90 day of hire.

· Fitness/Sports/Wellness/Health experience or schoolwork required (College coursework in health, sport, or exercise sciences a plus, trainer/fitness instructor certification a plus).

· Lifting (ability to lift up to 50 pounds)

· Pushing/Pulling

· Squatting/Bending

· Walking

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice as the needs of the JCC and/or community change.

It is expected that the Fitness Floor Associate will be a team player as part of the JCC Professional Staff. He/she is expected to be aware of the JCC Mission Statement and work within the framework of that mission.

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