Job Description

Direct message the job poster from Veevart

Building an amazing platform for Museums and Cultural Institutions that helps them optimize fundraising, simplify operations, and build their 360

About Veevart

Veevart is a SaaS platform revolutionizing how museums and cultural institutions manage their operations. Before Veevart, private museums had to cope with legacy software and multiple products. With us, they benefit from an all-in-one modern solution to streamline all their operations.

By integrating memberships, ticketing, donor engagement, and retail management, we help clients streamline their operations and deliver exceptional visitor experiences.

With a focus on serving large museums, we are seeking a leader who can align operations, improve product usability, and ensure financial sustainability.

Mission of the Role:

Veevart is seeking an experienced and passionate Chief of Product (CPO) to lead our product strategy, roadmap execution, and product management practices. As the CPO, you will co-own the entire product vision alongside the CEO, guiding strategic decisions, overseeing daily product operations, and significantly improving our product management discipline.

This is a rare opportunity to scale a high-potential SaaS product . We are on a mission to grow from $2.5M to $20M ARR while maintaining a 30% EBITDA margin without unnecessary headcount increases.

If you are a tech-driven, execution-focused operator who thrives in high-intensity environments , this is the role for you. We are here to build a business that lasts , and this role comes with a high involvement in the strategy of the company and its equity story for the right leader.

Key Responsibilities:

1. Own the product roadmap: be in charge of prioritization. This means to be able to balance Tech debt & maintenance with the CTO / new features / complete existing features / create internal tooling; decide the priority of each new feature etc. It is key that this person owns the roadmap and can say no to any stakeholder in the company.
2. Establish and elevate Veevart's product management practices to world-class standards, incorporating best practices from industry leaders like Marty Cagan.
3. Manage, coach, and develop a team of 6 product managers and 2 Product Designers, ensuring clarity, efficiency, and effectiveness in their roles.
4. Implement rigorous guidelines around product design, usability, and customer experience.
5. Conduct comprehensive assessments of Veevart's products in terms of monetization, implementation efficiency, usability, and support.
6. Drive product-market fit by meeting with customers regularly, ensuring products meet customer needs and achieve profitability.
7. Collaborate closely and daily with Sales, Engineering, Customer Success, Implementation, and Marketing teams to ensure alignment and successful product delivery.
8. Identify opportunities for innovation and differentiation to position Veevart as a leader in the museum and cultural institution SaaS market.
9. Develop and implement clear guidelines around product design, usability standards, and documentation.

Key Performance Indicators

1. Improved product profitability and monetization strategies (ARR)
2. Reduction in customer churn due to better product-client fit
3. Accelerated product development lifecycle with clear reductions in implementation challenges
4. Reduced number of new bugs and customer support cases
5. Increased revenue per product line

Key Outcomes (First 6-9 months)

1. Implement comprehensive product management practices aligning with industry best standards.
2. Complete a detailed assessment of current products regarding monetization, implementation, usability, and support.
3. Establish clear guidelines for product design, documentation, and usability.
4. Develop and initiate a training and coaching program for the existing team of product managers.
5. Achieve clear visibility into product usage and identify critical gaps and opportunities for improvement.

Required Experience & Skills:

1. Minimum of 10 years of experience in a senior product leadership role within a SaaS company in a B2B company.
2. Vertical SaaS Proven track record managing multiple product lines simultaneously (large scope).
3. Deep familiarity with Marty Cagans product methodologies and principles.
4. Expertise with the Jobs to be Done framework; clear perspectives and strong opinions on customer-driven product development.
5. Exceptional ability to engage directly with customers, translating their needs into actionable, profitable products.
6. Excellent track record of collaboration with internal stakeholders (CEO, CTO, Sales, Marketing).

Cultural Fit:

1. Customer Centric
2. Obsessed with efficiency, and continuous improvement.
3. Strong collaboration, communication, and coaching skills.
4. Hands-on leader willing to dive deep into product details.
5. Thorough, detail-oriented, and relentlessly focused on product excellence.

Why Join Veevart:

Veevart is committed to building the best SaaS platform tailored specifically for museums and cultural institutions. By joining Veevart, you'll shape a high-impact product strategy, driving innovation and ensuring our solutions transform the market. If you're passionate about delivering exceptional user experiences, love understanding and solving customer needs, and have the leadership ability to transform good into great, we want you on our team.

Seniority level

• Executive

Employment type

• Full-time

Job function

• Product Management and Marketing
• Industries
• Software Development

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