Job Description

ERSG is seeking a detail-oriented and proactive HR & Operations Administrator to join our growing Operations team in the U.S. This role is ideal for someone who thrives in a fast-paced environment, enjoys juggling multiple priorities, and is passionate about delivering high-quality administrative and logistical support across a dynamic business.

You’ll play a critical role in supporting our day-to-day operations, contributing to everything from contractor onboarding to fleet and travel management, compliance coordination, and reporting. If you’re a fast learner, strong communicator, and natural problem-solver with prior experience in HR, operations, logistics, or project coordination, we’d love to hear from you.

Responsibilities include:

• Manage general office tasks including supply ordering, vendor coordination, mail handling, and ad hoc support.
• Oversee contractor onboarding tasks such as background checks, drug testing, and vehicle rentals with fuel card provisioning.
• Coordinate truck fleet operations: ordering, delivery/pickup, maintenance, compliance reporting, vehicle health, and safety programs.
• Book and monitor contractor travel arrangements and ensure timely payment of travel-related invoices.
• Collaborate with external vendors to troubleshoot urgent or time-sensitive operational issues.
• Conduct audits and reporting tasks including per diem tracking and vehicle inspections.
• Work with internal HR and IT teams to ensure seamless onboarding and systems setup for new hires.
• Prepare and issue contracts for candidates and clients, using templates provided by the legal team.
• Manage contract renewals, documentation, and communication with clients and contractors.
• Ensure all contractor compliance documentation is accurately collected and maintained in line with regulatory requirements.
• Maintain records in timesheet and compliance systems; support the transition to a new integrated platform.
• Provide weekly reporting on placements and contractor offboarding.
• Support other operational initiatives and special projects as required.

About you:

• Fluent in English; additional languages are a plus.
• Proficient in Microsoft Office Suite.
• Highly detail-oriented with excellent organizational and multitasking abilities.
• Clear, professional communicator both verbally and in writing.
• Calm under pressure with the ability to meet tight deadlines.
• Able to work independently as well as collaboratively in a team setting.
• Prior experience in HR administration, operations support, logistics coordination, or similar roles preferred.

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