Job Description
Job Title: IT Support Analyst - (English/French Bi-Lingual MANDATORY) Montreal
About This Job
We are seeking a highly skilled IT Support Analyst (English/French Bi-Lingual) to join our consulting team at BALANCED+ IT Consulting. The IT Support Analyst will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and implementing solutions to improve the performance and reliability of IT systems. This individual will work closely with clients to understand their unique IT needs and provide solutions that meet those needs.
Responsibilities
Job Requirements
Required Skills
Required hands-on experience and knowledge proficiencies in the following areas:
o Maximizer CRM
o MS Office
o Firewalls
o Cybersecurity
o MS Office 365
o MS Exchange
o MS SharePoint
o MS Dynamics 365
o MS Server 2019/2022
o MS IIS
o MS SQL Server
o MS Active Directory
o MS Windows Server
o Desktop support
- Password reset
- Login issues
- Hardware / software issues
- A/V setup
o MacBook troubleshooting
o Networking (switches, routers, firewalls)
o Cloud (MS Azure Administrator)
o Storage
o Vmware/Hypervisor
o ISO27001
o Vanta, SOX, COBIT, SOC2
o Backup Systems
o iPhone 9/9 / Android
o Salesforce
o ERP/CRM
o Printer setup & troubleshooting
o Remote control
o WordPress + hosting
o DNS
o VPN
o Monitoring tools
o Ticketing tools
Location
Toronto (Hybrid)
About BALANCED+
BALANCED+ is a leading provider of IT consulting services to businesses of all sizes. We offer a wide range of services, including custom software development, data analytics, and IT project management. Our team is made up of experienced professionals who are committed to delivering the highest quality solutions to our clients.
We offer a competitive salary, benefits, and opportunities for growth and advancement.
If you are a highly motivated, results-driven individual with a passion for technology and a desire to help businesses succeed, we encourage you to apply for this opportunity.
Company Description
We’re seeking talented, motivated, and creative individuals to join our excellent team.
We’re seeking talented, motivated, and creative individuals to join our excellent team.
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