Job Description
We are looking for a dedicated and empathetic Office Assistant to join a compassionate, community-focused funeral home in Commerce, California. In this Contract to permanent role, you will provide bilingual support in both Spanish and English, ensuring exceptional service in a sensitive and service-oriented environment. This position is ideal for someone who values attention to detail, discretion, and meaningful interactions with clients.
Responsibilities:• Fluency in both Spanish and English is required, with strong verbal and written communication skills.
• At least 2 years of experience in customer service, front desk, or administrative support roles.
• Proven ability to demonstrate compassion and professionalism in sensitive or emotional situations.
• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
• Familiarity with accounting software systems, CRM platforms, and other office tools.
• Sales or upselling experience is a plus.
• Strong organizational skills and attention to detail in maintaining records and documentation.
• Ability to handle confidential information with discretion and professionalism.
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