Job Description

PMO Analyst (Recruiting & Onboarding Specialist)

Location: Philadelphia, PA (Hybrid Role)

Position Overview

IntePros is seeking a PMO Onboarding Specialist to support our client, a leader in the health insurance industry. This role serves as the primary point of contact for managing contractor onboarding within the PMO, ensuring a seamless and professional experience for both new resources and internal teams.

Key Responsibilities

• Act as the central liaison for all PMO onboarding activities.
• Coordinate and manage onboarding tasks, including application requests, access setup, and troubleshooting.
• Communicate clearly and effectively with new resources, vendors, and internal stakeholders.
• Maintain accurate tracking of onboarding and resource data throughout the process.
• Provide and present PMO onboarding materials and guidelines to new hires.
• Ensure all new resources have the necessary tools and technical assistance to perform their roles.
• Support recruitment efforts by reviewing resumes and conducting candidate interviews.
• Partner with hiring managers and business leaders to define role requirements and onboarding needs.
• Manage the recruitment, onboarding, and training lifecycle for new PMO resources.
• Develop and deliver onboarding agendas and training schedules for the first two weeks of new hires.
• Train resources on PMO processes, project management tools, frameworks, and governance.
• Prioritize multiple work queues and meet tight deadlines while maintaining accuracy.
• Document onboarding progress, provide updates, and generate reports for leadership.
• Oversee procurement and implementation of required software for new resources.
• Continuously assess and update onboarding processes for efficiency and improvement.

Qualifications

• Bachelors degree required.
• 5+ years of experience in recruiting, onboarding, or related support functions.
• Proven ability to manage multiple priorities with strong attention to detail and follow-through.
• Excellent written and verbal communication skills.
• Ability to quickly understand and communicate technical concepts to non-technical audiences.
• Strong proficiency with Microsoft Office Suite (Word, Excel, Teams, PowerPoint) .
• Highly organized, resourceful, and customer-service oriented.
• Demonstrated success working in a fast-paced, deadline-driven environment.

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