Job Description

Basic Purpose Support the ongoing evolution of the agency’s workplace culture and employee experience by coordinating organizational development and learning initiatives. Under the general supervision of the Deputy Director of Talent Management, this position assists with the planning, communication, and implementation of employee learning, engagement, and recognition programs. The Coordinator ensures programs and activities run smoothly, data is accurately maintained, and employees are informed and supported through clear communication and high-quality service. Essential Functions Program Coordination & Support Coordinate and implement employee learning and engagement programs, including onboarding, leadership development sessions, career development workshops, and employee appreciation events. Manage logistics for trainings, workshops, and events (i.e. schedule sessions, reserve rooms, handle materials, coordinate presenters, and ensure smooth execution). Administer the Learning Management System (LMS) by creating courses, learning challenges, enrolling participants, tracking completions, and generating training reports. Provide technical and administrative support for learning programs and ensure positive participant experiences. Maintain the training and employee events calendar and internal communications platforms with program announcements. Data & Reporting Collect and compile post‑training surveys and feedback; summarize and share results with HR leadership to inform program improvements. Prepare standard reports on training participation, LMS data, and engagement activity metrics. Track and reconcile the annual training and employee engagement budget, invoices, and expenditures. Employee Engagement & Recognition Coordinate employee recognition and appreciation programs, including service awards, retirement recognitions, and agency events. Support employee engagement survey administration, participation tracking, and communications. Assist in coordinating Employee Resource Group (ERG) meetings, communications, and related projects. Communication & Outreach Draft and distribute internal messages, newsletters, and updates related to HR learning and engagement programs. Partner with the Marketing & Communications department to design flyers, slides, or visual materials to promote HR events, share engagement stories, or campaign highlights. General Support Coordinate tuition reimbursement program and maintain accurate program documentation. Support new hire orientation and extended onboarding programs, ensuring accurate materials and timely follow‑up. Maintain HR and Talent Management records, files, and reports in compliance with established procedures. Develop, maintain, and update standard operating procedures (SOPs) related to the functions of this position to ensure consistency, accuracy, and continuity of operations. Provide excellent customer service to employees and supervisors requesting information or assistance. Perform related duties as assigned to support the overall Human Resources function. Minimum Qualifications Education: Bachelor’s degree in Organizational Development, Human Resources, Education, Communications, or related field preferred. Equivalent combination of education, training, and directly related experience may be considered. Experience: Minimum of two (2) years of professional experience in training coordination, employee engagement, event planning, or HR program administration. Experience using an LMS and developing basic internal communications preferred. Public sector or transit agency experience is a plus. Knowledge, Skills and Abilities Knowledge of Basic principles of adult learning and employee development. Event and program coordination best practices. Microsoft Office and common digital communication tools. Learning Management System operations and reporting. General HR and employee engagement concepts. Skill in Organizing multiple projects and meeting deadlines. Using Excel and reporting tools to track training and engagement metrics. Coordinating logistics, vendors, and materials for trainings and events. Communicating effectively with employees at all levels of the organization. Writing and designing clear, engaging internal messages. Ability to Maintain confidentiality and handle sensitive information with discretion. Provide excellent customer service and maintain professional relationships. Work independently and collaboratively within a team environment. Adapt to changing priorities while maintaining attention to detail. Exercise initiative and problem‑solving within established guidelines. Performance Standards Quality of Work – Produces accurate, thorough, and high‑quality work, following applicable instructions. Customer Focus – Provides excellent customer service to internal and external customers. Communication – Communicates clearly and effectively with colleagues and stakeholders. Teamwork / Interpersonal Relationships – Works and collaborates with others respectfully and productively; contributes to a positive environment. Productivity / Time Management – Effectively manages time and resources to meet deadlines and achieve goals; takes appropriate initiative to complete tasks and resolve issues without guidance. PSTA is an Equal Employment Opportunity Employer. #J-18808-Ljbffr Kinsley Power Systems

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