Job Description

Job Description

Job Description

WHAT YOU’LL DO

As a Senior HR Consultant, you’ll be the go-to expert for helping business leaders solve their most pressing people challenges with confidence, clarity, and compliance. From navigating sensitive employee relations issues to interpreting complex regulations, you’ll provide strategic HR guidance that minimizes risk and aligns with clients’ business goals. You’ll support a wide range of Hawaii employers across industries- translating regulations into practical action, building trust through responsive communication, and strengthening our clients’ HR infrastructure.

• Advise business owners and leaders on compliance-related HR matters such as ADA, FMLA, HFLL, EEOC, and wage & hour laws

• Provide practical, business-minded guidance on HR topics such as hiring, performance management, compensation, and terminations

• Draft agency responses and support internal investigations to help mitigate client risk

• Build strong client relationships by delivering timely, clear, and tailored consultation

• Collaborate cross-functionally with internal teams to deliver coordinated, proactive client support

WHAT YOU BRING

You’re a skilled HR professional who thrives in fast-paced environments and brings both HR compliance literacy and business acumen to the table. You’ve handled sensitive employment issues, know how to advise diverse leaders, and can turn complex regulations into actionable advice. You don’t just know compliance—you know how to communicate it with clarity and care.

• Proven success consulting or leading within core HR functions (employee relations, compliance, organizational development)

• Experience advising a range of stakeholders—from executives to small business owners—on people and compliance matters

• Strong writing and communication skills, including explaining HR topics to non-HR audiences; experience drafting agency responses (EEOC, DLIR, etc.) is preferred, but not required

• Demonstrated ability to handle investigations, performance issues, and workplace conflict with tact and professionalism

• Professional certifications (e.g., SHRM-SCP, SPHR) are preferred but not required

WHY PROSERVICE

At ProService Hawaii, we empower businesses and employees across the islands by delivering HR solutions that work. As Hawaii’s largest local HR partner, we support thousands of organizations with payroll, benefits, risk management, and more. With over 18 consecutive years as a Best Place to Work, we’re committed to fostering a purpose-driven, inclusive, and high-performing culture where people take ownership and do what’s right—for clients and for each other.

We believe great work happens when people are trusted, supported, and challenged to grow. We’re building a workplace where high standards and a strong sense of purpose go hand-in-hand—and where your contributions directly impact Hawaii’s employers, their employees, and the broader communities we serve. Here’s what you can expect:

• A Culture That Means Something: Our Core Values aren’t just words on a wall. They guide how we work, make decisions, and support one another.

• Trust and Autonomy: You’ll be empowered to manage your responsibilities with clarity and independence, backed by a team that shares your commitment to doing things right.

• Real Opportunities to Grow: Whether you're looking to deepen your expertise or step into leadership, you'll have access to feedback and coaching, development programs, mentorship, and clear paths forward.

• Flexibility with Accountability: For Hawaii-based employees, we offer hybrid work options. For those on the mainland, we offer fully remote roles, so long as you are ready to work on Hawaii Standard Time.

• Competitive Compensation and Benefits: We value your contributions and back that up with strong pay at $99,000.00 - $110,000 per year, full benefits, and resources to support your well-being.

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