ServiceNow Administrator Job at TekStream Solutions, Chantilly, Loudoun County, VA

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  • TekStream Solutions
  • Chantilly, Loudoun County, VA

Job Description

ServiceNow Systems Administrator

Chantilly, Virginia, Aurora, Colorado or Richardson, Texas

TS/SCI, CI Polygraph

Seeking a ServiceNow Systems Administrator with Application Development experience. The position will maintain, support, and assist in the implementation and development of applications to enhance an existing ServiceNow platform. The program supports a Prime contractor and follows Continuous Integration and Continuous Delivery (CI/CD) practices within a DevSecOps framework. Work is conducted 100% on site in Chantilly Virginia; but can be supported from both Aurora, Colorado, and Richardson, Texas.

Required Skills:

  • Must be US Citizen with a TS/SCI security clearance and a counterintelligence polygraph
  • Possess DoD 8570 IAT Level II Cert – Security+
  • Highly knowledgeable of Information Technology Infrastructure Library (ITIL) practices
  • Experience deploying, maintaining & customizing IT Service Management (ITSM) products
  • Proficient with IT Operations Management (ITOM) and ServiceNow Discovery
  • Adept at resolving Incidents, addressing Problems, supporting Change Management, contributing to Knowledge Bases, and working with a Service Catalog
  • Experience creating ServiceNow workflows, establishing business rules, and implementing User Interface (UI) features and integrations on the platform
  • Prior programming work with Object Oriented Programming (OOP) through JavaScript
  • Familiar with Web Service Integration (API Web Services), specifically RESTful API
  • Proficiency with the Microsoft Office suite (Word, Excel, PowerPoint, SharePoint, Teams)
  • Self-starter with the ability to work both independently and in a collaborative team

Desired Skills:

  • Experience with Agile project management, Scrum methodology, and infrastructure architecture design for large scale enterprise environments
  • Background in Systems Operations or Engineering supporting complex environment deployment and project management activities; preferably within the Intelligence Community
  • Experience with databases and Structured Query Language (SQL): MySQL, MariaDB
  • ServiceNow Certified Application Developer (CAD)
  • ServiceNow Certified Systems Administrator (CSA)

Education Requirements:

  • High school diploma (or equivalent) with 6 years of relevant experience OR
  • Bachelor's degree (STEM preferred) with 2+ years of relevant experience

Job Tags

For contractors,

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