ServiceNow ITSM HRSD Developer Job at PROCYON TECHNOSTRUCTURE, Remote

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  • PROCYON TECHNOSTRUCTURE
  • Remote

Job Description

JD for ServiceNow ITSM, Integration and HRSD:

8 - 10 years working with ServiceNow platform in enterprise-wide, multi-tier ServiceNow production environment

  • Design, develop, and implement integrations between ServiceNow and third-party systems using REST/SOAP APIs, IntegrationHub, MID Server, and third-party connectors .
  • Develop custom APIs and maintain seamless data exchange between ServiceNow and external applications.
  • Ensure integrations align with best practices, security standards, and compliance requirements .
  • Workflow Automation Customization:
  • Utilize ServiceNow AppEngine and Creator Studio to build custom applications, automate workflows, and enhance business processes .
  • Customize and configure ServiceNow modules , including Incident Management, Change Management, Service Catalog, and CMDB , to align with business requirements.
  • Design and implement automated workflows to minimize manual effort and improve process efficiency .
  • Data Management Optimization:
  • Analyze, map, and transform data between ServiceNow and external platforms , ensuring data accuracy, integrity, and consistency .
  • Optimize integrations for performance, scalability, and reliability .
  • Testing, Documentation Continuous Improvement:
  • Conduct thorough testing and validation of integrations and workflows, resolving defects promptly.
  • Prepare and maintain technical documentation for integrations, custom applications, and workflows.
  • Stay updated with the latest ServiceNow features, integration capabilities, and automation tools to drive continuous improvement
  • Hands-on experience in implementing HRSD & Integrtion, Employee workflow modules, Employee life cycle journey.
  • Client and Server APIs i.e. GlideDialogWindow, GlideForm, GlideAggregate, Glide Record,

Mainline Certifications would be added advantage :

ServiceNow Administration certification

ServiceNow Implementation Specialist Certification

ServiceNow Certified Application developer

Certified Implementation Specialist Human Resources

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