Primary Responsibilities:
- Daily communication with clients to agree upcoming cash flows
- Investigation and resolution of client fails through various means, including daily interaction with trading desks, sales desks and middle office groups to ensure prompt resolution
- Reconciliation and analysis of aged breaks
- Client and Business Unit relationship management
- Responding to client queries relating to position breaks, corporate action bookings and reporting
- Collaborating with Operational management, sales, and trading desks to diminish risk through escalation and strong communication
- Acting as a process owner and being accountable for all outstanding items
Skills Required (essential):
- Strong analytical, organizational, and verbal and written communication skills
- Proven ability to work efficiently and accurately under pressure in a fast paced multi-tasking environment
- Proactive and self-motivated
- Intermediate Microsoft Excel and Word skills
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