Spa Manager Job at Hiatus Day Spa Med Spa, Austin, TX

VC9XRGVtOUxYUmRhdm1qak9jbXo3V254dnc9PQ==
  • Hiatus Day Spa Med Spa
  • Austin, TX

Job Description

Job Description

Job Description

At Hiatus Day Spa + Med Spa, we believe that self-care isn’t a luxury, it’s a lifestyle. Powered by pure, green ingredients and a high-touch philosophy, we’re here to change the spa experience, one blissful “ahhh” at a time. With nine locations across Texas and a spa subscription model that’s redefining wellness, Hiatus is more than just a place to work, it’s a place to grow, glow, and thrive while we help our clients relax, rejuvenate, and repeat.

  • 5 Star customer service with multi-line phone system expertise
  • Sales and education-driven , with a natural ability to cross-book and upgrade, and a passion for growing others in this capacity
  • An acute attention to detail ; ability to think on your feet
  • Superior time management and organizational skills
  • Critical conversation and mediation skills with ability to diffuse stressful situations, turn unhappy guests into loyal customers, and to keep your team feeling energized and inspired
  • A responsible; wellness-oriented team player , with a strong work ethic
  • Curiosity and gift of building relationships and engaging people
  • A natural ability to inspire , educate and grow business and people
  • Professional communication skills , both written and verbal
  • At least one year of professional experience in a spa, hotel , salon or high-end hospitality customer service role in management capacity , preferably with spa booking software with an emphasis on high volume booking .
  • Working experience using Google Drive . Prior experience with Zenoti a plus!
  • Excellent organizational and administrative skills to perform diverse operational duties
  • Consistent attendance & punctuality + ability to work weekends and

BRIEF OVERVIEW OF RESPONSIBILITIES

  • Evangelize the brand! Exude warmth and a can-do attitude.
  • Supervise employees in a way that makes them want to work for you.
  • Hire, train, coach, goal set, provide disciplinary action (and document), and terminate employees
  • Meet and exceed key performance indicators
  • Demonstrate enthusiastic and outstanding customer service in courteous and attentive manner
  • Educate guests on all services, amenities, & home care to optimize their experience while maximizing books
  • Research and resolve guest-relations issues and employee matters in a timely manner
  • Maintain safety standards and cleanliness, keeping work area clean and equipment properly sanitized
  • Oversee overall "opening day" appearance of the location
  • Oversee inventory and orders
  • Communicate Repair and Maintenance Issues to proper channels

Responsibilities:

  • Work with a team of individuals to ensure that all customers receive a quality experience at the spa.

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Experience level:

  • 3 years

Shift:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Morning shift
  • Night shift

Weekly day range:

  • Monday to Friday
  • Weekends as needed

Education:

  • High school or equivalent (Required)

Experience:

  • Spa or Retail Management: 2 years (Required)

Work Location: In person

Job Tags

Full time, Work experience placement, Flexible hours, Shift work, Night shift, Weekend work, Day shift, Afternoon shift, Monday to Friday,

Similar Jobs

Charles Schwab

VP, Financial Consultant- Atlanta, GA (Buckhead) Job at Charles Schwab

 ...procured with the practice of existing Schwab clients, providing them with wealth management and financial planning advice. Over time, youll grow your practice holistically through client asset consolidation, networking, and earning client referrals. If you currently have... 

Prosync

All Source Intelligence Analyst Job at Prosync

 ...ProSync is seeking a passionate All SourceIntelligence Analyst (ASIA)to help ensure security and intelligence compliance with policies and regulations, drawing on some of the nation's leading personnel and cybersecurity thought leaders for enhancing, accelerating, and... 

MANTECA UNIFIED SCHOOL DISTRICT

Sport - Junior Varsity Head Coach, Boys Volleyball - Weston Ranch High School Job at MANTECA UNIFIED SCHOOL DISTRICT

Sport - Junior Varsity Head Coach, Boys Volleyball - Weston Ranch High SchoolFor questions, email Michael Hale, ****@*****.***To...  ...clearance required.Employment detailsSeniority level: Entry levelEmployment type: Part-timeJob function: Education and... 

Brooklyn Robot Foundry

Lead Teacher Job at Brooklyn Robot Foundry

 ...Benefits: Flexible schedule Paid time off Training & development LEAD TEACHER When you hear the word robot, do you smile? Do you get excited when you get to use your hands to build things? Do you find joy in building with kids? Then this... 

Schneider

CDL-A - Dedicated truck driver - Jeld-Wen (Ebensburg) Job at Schneider

 ...Dedicated truck driver - Jeld-Wen Average pay: $1,250-$1,550 weekly Home time: Weekly Experience: All CDL holders Overview ~ Haul windows and doors in dry van trailers...  ...year. Qualifications Valid Class A Commercial Driver's License (CDL). Valid...