Job Description

Benefits: 401(k) matching Competitive salary Employee discounts Flexible schedule Health insurance Position Summary : We’re seeking a passionate and skilled Spa Operations Manager who can lead with heart and strategy. This individual will be responsible for driving sales, managing daily spa operations, and representing our brand at community events. The right candidate has a balance of strong leadership, sales wellness industry experience, and a love for community engagement.Responsibilities Sales & Revenue Growth (Primary Focus): Drive monthly, quarterly, and annual revenue goals through services, retail, and memberships Lead, coach, and develop staff in consultative selling, upselling, rebooking, and client retention Create and implement sales campaigns and exclusive spa promotions Analyze sales trends to identify growth opportunities Manage and grow client memberships and loyalty programs Ensure a luxury client journey from consultation to service delivery Spa Operations: Oversee all daily operations, including scheduling, team flow, and facility upkeep Train, manage, and inspire massage therapists, estheticians, and front desk staff Maintain compliance with safety, health, and cleanliness standards Use spa management platforms (POS, booking, inventory) to support operational efficiency Oversee inventory levels and retail product sales Community & Event Engagement: Represent the spa at offsite wellness events, pop-ups, and sponsored activations Help coordinate and execute community outreach and educational events Develop partnerships that align with our brand’s mission to normalize self-care Collaborate with marketing to promote spa events and classes Qualifications Minimum 2 years of management experience in spa, wellness, or hospitality environments Proven ability to lead sales-focused teams and exceed revenue goals Strong background in client acquisition, retention, and event coordination Passion for wellness, community building, and empowering self-care Proficient in Microsoft Office, Google Workspace, Excel, Zoom, and spa software platforms Excellent communication, leadership, and organizational skills Comfortable with a flexible schedule, including evenings, and weekends Reliable transportation required for local offsite events Compensation & Benefits Competitive base salary Performance-based bonuses + commission Opportunity to be part of mission-driven community wellness initiatives Insurance & IRA benefits after 120days #J-18808-Ljbffr The Self-Care Spa & Lounge

Job Tags

Work at office, Local area, Flexible hours, Afternoon shift,

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