Job Description

On Call Spa Therapist

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

Write your own music city story. Let us show you the real Nashville, connecting you to the creative spirit of the city's artisans. Four Seasons is the new social hub of downtown Nashville's SoBro neighbourhood, just steps from music, sports and entertainment. Feel the rhythm of our vibrant restaurants and event spaces, and the harmony of our Spa and rooftop pool celebrating nature with views of the Cumberland River and Riverfront Park. With unparalleled Four Seasons service and warm Southern hospitality, we'll inspire a truly authentic experience of Music City.

We are turning up the volume in Music City and we want you to join our playlist! Weaving the warmth of southern hospitality with the intuition of Four Seasons service, our team is changing the landscape of Nashville.

We are seeking an On Call Spa Therapist, an exciting opportunity to be part of Four Seasons Hotel and Private Residences Nashville!

Responsibilities Include (but are not limited to):

• Greets guests on time and confirms treatment. Provides a professional and relaxed service to all guests, with the highest level of hospitality and professionalism.
• Practices and follows all massage licensing requirements including all sanitation and hygiene standards and complies with local legislation as required.
• Sets up, utilizes and cleans all equipment in the treatment rooms. Retrieves, prepares and ensures quality and par levels for all linens and supplies.
• Cleans and breaks down treatment rooms, ensuring all items are returned to designated storage area and room is ready for next appointment.
• Keeps all areas neat and clean, including staff set up and back of house areas, relaxation lounge, locker rooms.
• Utilizes, knows and markets all retail products for guests using the provided prescription cards after each treatment.
• Provides if applies services in guest rooms, massage chairs, or other areas outside treatment rooms during events
• Works harmoniously and professionally with co-workers and supervisors. (10%)

Preferred Qualifications and Skills:

• High School Diploma, Trade or Massage Schooling/Certifications/Licensing
• At least two years' experience in upscale spa or hotel
• Knowledge of Nashville and surrounding areas, highly desirable, however not required
• Strong oral presentation skills
• Ability to multi-task in a high volume and demanding environment
• Strong problem-solving skills, ability to handle difficult situations and guests
• Requires reading, writing and oral proficiency in the English language

Four Seasons Hotels & Resorts is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees people who share a single focus and are inspired to offer great service. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

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