Overview Join to apply for the Spanish Interpreter role at Brigham and Women’s Hospital . Site: Brigham and Women’s Faulkner Hospital, Inc. Mass General Brigham relies on a wide range of professionals to support patient care, research, teaching, and community service. We are an equal opportunity employer committed to diversity and inclusion. Job Summary Position: Per Diem Spanish Interpreter. Schedule: Per Diem. Performs medical interpretation for clinical and non-clinical encounters to enable communication between patients, families who are limited English proficient and/or hearing impaired, and clinicians and hospital staff. Interpretation may be in person or by telephone in compliance with National Standards of Practice and Code of Ethics, hospital policies and Interpreter Services guidelines to ensure patient safety and access to quality care. Responsibilities Respond to requests effectively and promptly for face-to-face or telephone interpretations for all encounters throughout the hospital, with priority to emergency and urgent requests. Interpret and transmit accurately complex medical information from providers to patients and families, including consent forms, diagnoses, discharge plans, and other patient-related information; also interpret information from patients and families to providers. Assist patients and families professionally and courteously; refer to appropriate resources when needed. Serve as a resource to patients and providers to contribute to successful outcomes. Maintain an environment that promotes collaborative work relationships and assist other Interpreter Services personnel as needed. Accept and process interpreter requests (answer phones, log information, contact interpreters, and secure timely follow-up). Independently resolve issues, answer questions about protocols, and make referrals without direct supervision. Maintain complete and accurate records of services rendered for all encounters. Performs other related duties as required. Qualifications Associate degree preferred; High School Diploma or equivalent required. Training certificate is required; national certification (NBCMI, CCHI) preferred. Prior training in medical terminology and interpreting skills. Fluency in English (written and verbal) and Spanish required. Healthcare-related experience in direct patient contact. Knowledge of culture-specific care. Two years of healthcare-related experience in direct patient contact preferred. Strong ability to concentrate, attention to detail, cultural sensitivity, and accurate transmission of information. Strong linguistic and interpreting skills; strong interpersonal skills in difficult situations. Ability to follow directions with minimal supervision. High level of customer service and team-building. Additional Job Details Brigham and Women’s Faulkner Hospital, an affiliate of Mass General Brigham, is committed to supporting patient care, research, teaching, and community service. We value diversity, equity, and inclusion and strive to reflect the diversity of the patients we serve. Remote Type: Onsite Work Location: 1153 Centre Street Scheduled Weekly Hours: 0 Employee Type: Per Diem Work Shift: Rotating (United States of America) Pay and Benefits Pay Range: $23.54 - $34.99/Hourly Grade: SF1150 The base pay information provided is an estimate based on minimum qualifications and may vary by experience, education, certifications, and other factors. We offer competitive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable, and a comprehensive benefits package. EEO Statement Brigham and Women’s Faulkner Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, or other protected status. Reasonable accommodations are provided to applicants with disabilities in the application process and during employment, as required by law. #J-18808-Ljbffr Brigham and Women's Hospital
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