Telephone Triage Registered Nurse Job at Virginia Heart, Fairfax, VA

U1ArRmVHMUdXeDlRdjJ2aE9NeXk3Vzd5dkE9PQ==
  • Virginia Heart
  • Fairfax, VA

Job Description

Location: Falls Church, Fairfax, VA 

Status: Full-Time/Non-Exempt

Salary Range: $34.00 - $38.50

$5,000 Sign-On Bonus

 

Are you looking for new career opportunities, great wages, excellent benefits and work-life balance? Follow your heart to Virginia Heart!

 

At Virginia Heart, we are looking for a compassionate Telephone Triage Registered Nurse to provide primary clinical support for the clinical services center. The Telephone Triage RN ensures that patients and other customers are provided quality and effficient clinical service and facilitates a seamless patient experience in between office visits. The Telephone RN is responsible for responding to patient calls in a profiessional, courteous, prompt way. 

 

When you work with Virginia Heart, you will enjoy a dedicated and experienced staff, competitive wages, excellent benefits and the following rewards and incentives:

 

  • No Nights, weekends or holidays!
  • Affordable Medical, Dental and Vision plans
  • 401(k) Retirement Plan
  • Paid Short-Term Disability
  • Employee Assistance Program for Mental and Physical well-being
  • Three Weeks of Paid Vacation upon eligibility
  • One week of Paid Sick Leave
  • Annual Merit-Based increases
  • Career Advancement Opportunities
  • Employee Referral Bonuses
  • Employee Discount Programsts Quarterly Employee Appreciation; Events to include therapy dogs, raffles, and other fun events

Virginia Heart is Northern Virginia's premier cardiovascular practice, bringing an unparalleled standard of excellence to our patients. We are seeking experienced professionals to join our team in our outpatient cardiology setting. Every employee, at every level, begins their journey at Virginia Heart learning about the history of the organization and its established culture built on trust and integrity. Our employees drive this culture, and we want you to be a part of it. 

RESPONSIBILITIES:

  • Responsible for logging into and out of the call center system as assigned times.
  • Responsible for answering triage phone calls in a courteous professional and timely manner.
  • Provides friendly and empathetic telephone service to patients, their families or other healthcare workers. Answering medical questions, addressing concerns, or discussing symptoms with prompt resolution.
  • Appropriately triages call and escalate concerns or questions to the provider as appropriate.
  • Facilitates any appointment scheduling as needed.
  • Follows and adheres to established policy and procedures.
  • Documents clearly and concisely all patient interactions in the EMR.
  • Updates patient information (demographic, medication, history) in the EMR as necessary.
  • Adheres to prescribed service levels and goals to provide efficient service to patients.
  • Provides patient education as needed.
  • Informs patients of test results per Virginia Heart protocol.
  • Works as a resuscitative team member in emergency situations when in the office setting.
  • Upon successful completion of the Prescription Refill Authorization Competency Exam, authorizes prescription refills under direct supervision of the provider.
  • Upon successful completion of the Anticoagulation Management Competency Exam, performs anticoagulation therapy management.

REQUIREMENTS:

  • Successful completion of a Registered Nurse program.
  • Current Virginia State Registered Nurse License in good standing or valid Compact State License with the abillity to work in Virginia.
  • Must be able to commit to a Full-time position.
  • Minimum of 2-3years of clinical experience in the management of cardiac patients preferred.
  • Preferred experience in a triage call center setting.
  • Excellent written and verbal communication skills as well as organizational skills.
  • Strong ability to work independently and to multi-task in a fast-paced environment.
  • Prior experience with the use of an Electronic Health Record (EHR), EPIC preferred.
  • The telephone triage RN must successfully pass the prescription refill authorization, anticoagulation management and triage competency exam prior to working independently.

Click link to view other available RN openings and locations for our company:

Job Tags

Full time, Temporary work, Work at office, Relocation package, Weekend work,

Similar Jobs

Year Up United

Entry Level Business Foundations Opportunity Job at Year Up United

 ...placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Salesforce, Workday, or PayPal among other leading organizations in the California Bay Area (Pleasant Hill, San Francisco, San Jose). Are... 

Walmart

Supermarket Rack Refrigeration Hvac Technician Job at Walmart

 ...lookout for an exciting career opportunity within a dynamic team? Walmart is expanding our workforce across local retail stores and is...  ...Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs... 

CHRISTUS Health

Registered Nurse Navigator Home Health Review-Health Admin Job at CHRISTUS Health

 ...Description Summary: The RN Navigator Home Health Review monitors home health patients to ensure patients continue to meet the CMS criteria for services. They are a member of the patients care team and act as a patient advocate, providing proactive outreach to CHRISTUS... 

NY Marketing Firm

Marketing & Management - Entry Level Job at NY Marketing Firm

 ...Marketing & Management - Entry Level NY Marketing firm is now offering positions at the entry level for sales and marketing. Our firm has a very high success rate of developing SPORTS MINDED individuals into TOP PERFORMERS in a management capacity. We are seeking inexperienced... 

Language Services Associates

Sudanese Arabic Interpreter Job at Language Services Associates

Overview : Language Services Associates is looking for Sudanese Arabic interpreters in the Trenton, NJ area. As a member of LSAs network of Independently Contracted Interpreters, you will be responsible for facilitating language communication for the Limited English...