Job Description

Job Description

Job Description

Description:

Commercial and Residential Management Group (CRMG) is seeking a Training Assistant to join the Training team at our Cedar Hills Corporate Office. The Training Assistant will be responsible for providing clerical and administrative support to the Training Manager, ongoing one-on-one or small group training, and answering any employee questions relating to the training materials. In addition, the Training Assistant will be responsible for the upkeep of the Learning Management Software (GROW).

CRMG is seeking a Training Assistant with strong communication, organization, and interpersonal skills. This is a great opportunity to make a difference by supporting our team and enhancing our training program. If you are dedicated to helping others succeed, this could be the job for you!

A hybrid work schedule may be available upon successful completion of the training period, however, on-site presence will be required for trainings, meetings, and other business needs.

Workdays: Monday to Friday, 8:00 am – 4:30 pm

Work Location: 9400 SW Barnes Road, Suite 400, Portland, OR 97225

Pay: $22.00-$26.00/hr (DOE)

Additional Compensation: $75.00 cell phone stipend and mileage reimbursement

Benefits for the Training Assistant

• Make sure you’re covered – Medical, Dental, Vision Insurance, Employer-paid Life Insurance, Employee Paid Voluntary Insurance options, and a Flexible Spending Medical/Dependent Care Savings Account.
• Give you the tools to stay on track for the future – The opportunity to enroll in the 401(k) program with an employer match (Eligible first of the month after 90 days of employment).
• Assistance with work/life balance – Employee Assistance Program (Available to use on your first day!)
• Give you a break – Paid Sick time, Vacation, Ten (10) paid Holidays, and Birthday Time Off!

Responsibilities for the Training Assistant

• Provide one-on-one training either live or virtually for “Move-in, Renewal, & Move-Out Training” as required.
• Provide group training either live or virtually for “Forms”, and “New Hire” classes as required.
• Prior to new employees’ first day, coordinate the New Hire training.
• Launch a survey to all new hires within 5 days of the date of hire asking them to provide their preferred learning style.
• Launch monthly reminder emails by deadlines for all upcoming training
• Accurately administer all tasks for LMS and reconcile monthly invoices.
• Subject matter expert on company policies, procedures, practices, and software systems to provide help desk assistance to answer email and telephone questions from onsite staff accurately and efficiently.
• Ensure all training materials are ordered, organized, and timely distributed before all training classes – live in a classroom or virtual setting.
• Assist in material development with robust and accurate research.
• Coordinate ordering of all meals required for live training and accurately process rebills.

Requirements for the Training Assistant

• One (1) year of experience with CRMG or two (2) years of onsite experience at another property management company.
• One (1) year of experience in affordable housing (Low-Income Housing Tax Credit and/or HUD) is preferred.
• Knowledge of and ability to confidently communicate landlord/tenant laws, State and Federal Labor Laws, and Fair Housing Laws, and refrain from all illegal discrimination practices.
• Entrata experience is preferred.
• Strong verbal and written communication skills
• Strong computer skills with intermediate-level proficiency using Microsoft Office Suite and TEAMS.
• Detail-oriented with strong organizational skills including research, planning, notifications, and follow-through.
• Strong presentation skills with the ability to engage and influence an audience.
• Project a confident demeanor and authority.
• Quickly learn and then teach new computer programs and systems.
• Possess reliable transportation, a current and valid driver’s license, and proof of insurance.

About Us

Income Property Management (IPM) recently acquired C&R Management Group, reshaping the long-standing history of both companies into Commercial and Residential Management Group (CRMG). This strategic alliance allows us substantially greater purchasing power with our vendors and suppliers. It also enables us to attract skilled, talented employees seeking a career with a successful and stable organization. We offer those associates a variety of opportunities for growth. Through training and experience, these employees grow with us over time, as many already have, to be excellent property management professionals – the lifeblood of any successful, professional property management organization.

EEO Statement

Commercial and Residential Management Group (CRMG) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

This employer participates in E-Verify. For more information: E-Verify Participation / Right to Work

PM21

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