Computer Operator Sr (7am-8pm, 3 days a week) Job at Mapfre, Webster, MA

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  • Mapfre
  • Webster, MA

Job Description

Are you a detail-driven problem solver with a passion for keeping systems running smoothly? Join our team as a Computer Operator , where your expertise will ensure the reliability and performance of our critical infrastructure.

Responsibilities

  • Monitor system health and performance, proactively resolving issues to maintain uptime.
  • Automate routine tasks using scripting languages like Python or PowerShell.
  • Lead incident management efforts and collaborate across teams to restore services quickly.
  • Uphold data center security and compliance standards.
  • Maintain clear documentation of procedures, configurations, and resolutions.
  • Stay ahead of the curve with continuous learning in cloud technologies and monitoring tools.
  • Partner with IT Help Desk, system admins, and business units to meet SLAs and plan capacity.
Skills/Abilities
  • Strong troubleshooting and root cause analysis
  • Advanced scripting and automation
  • Familiarity with Windows Server, Linux, virtualization, and cloud infrastructure
  • Excellent customer service and communication
  • Ability to follow procedures and escalate appropriately
  • Are logical, detail-oriented, and methodical in your approach
  • Can make independent decisions within established parameters
  • Enjoy solving complex operational challenges
  • Value collaboration and clear communication
Qualifications
  • 4-6 years in data center operations, with proven leadership in team settings.
  • Bachelor's in Computer Science or related field preferred; Associate's degree with relevant experience considered.

Pay Philosophy : The typical starting salary range for this role is determined by several factors including skills, experience, education, certifications, and location. Some roles at Mapfre are eligible for commission and/or bonus earnings, in addition to salary, calculated based upon factors set forth in the compensation plan for the role.

Hourly pay $25.00-$33.00

If you require an accommodation for a disability so that you may participate in the selection process, you are encouraged to contact the Mapfre Insurance Talent Acquisition team at talentacquisition@mapfreusa.com.

We are proud to be an equal opportunity employer.

Job Tags

Hourly pay, 3 days per week,

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