Job Description

This range is provided by Prosum. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $50.00/hr - $60.00/hr This is a full-time/direct-hire Field Services Engineer position with a growing international semiconductor equipment manufacturer with a presence in San Jose, CA. This role will be 80% onsite and the rest remote. Benefits include 100% covered healthcare (for individual, dependent and family), 5% 401k match, discretionary bonus, commuter stipend, 15 days vacation, all federal holidays paid, etc. Pay Range is $50/hour to $60/hour. Job Description This position is responsible for providing field service engineering activities to Company customers independently This position troubleshoots more complicated products and problems Receives service calls from customers Determines customer need or problem and responds accordingly May provide over-the-phone consultation and advice to customer, may need to respond to emergency customer situation or may schedule and repair Company’s products at customer site Performs preventative maintenance on Company products Establishes and manages a local maintenance service Provides liaison between customer and applications programmer for customer requests involving change in applications Researches market needs and customer applications of Company products Submits application report to management in a timely manner Supports sales activities and establishes and maintains good relationship with customers Participates in sales meetings as required Provides training to other Company field service engineers as needed Submits various reports, such as service reports, weekly report, and expense report to management in a timely manner Requirements Bachelors degree in Mechanical or Electrical Engineering or equivalent field At least 2 years in an Engineering role or as a Field Service Engineer within the semiconductor industry Desire to be customer facing Occasional travel domestically to other client cities as needed Seniority level Associate Employment type Full-time Job function Industries Semiconductor Manufacturing #J-18808-Ljbffr Prosum

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