Job Description

Job Description

Job Description

About Thursday’s:
Thursday’s Hair Solutions is a very unique and collaborative, client-focused salon specializing in safe, non-surgical hair replacement solutions. We give men, women, and children a full head of natural hair that blends with their existing hair. It's life-changing. We pride ourselves on creating a warm, welcoming environment where clients feel supported, confident, and cared for.

Our Salon Environment:
We are not in a typical store front with signage or retail space. Rather, we are located in a large suite in a medium-sized office building right off Calabasas Road.

Who We're Looking For:
We’re looking for a reliable, professional, and detail-oriented Receptionist / Client Concierge to join our team full-time. This client-facing, front office role is essential to keeping our operations running smoothly and ensuring each client’s experience begins and ends with exceptional service. 

Key Responsibilities

Reception & Client Care

• Greet clients upon arrival and ensure they feel welcome and cared for. Our clients are awesome people who genuinely appreciate our life-changing services. 
• Answer phones and interact with clients in a courteous and professional manner.
• Schedule client appointments using our online scheduling software (it's called Meevo)
• Maintain a positive and polished front desk presence. 
• This job is very important because this employee will be the first face all clients see when they enter Thursday's.

Daily Operations

• Open and close the office each day, ensuring the space is organized, secure, and ready for business.
• Prepare client files for daily Stand-Up meetings.
• Keep the reception area tidy and stocked with necessary materials.

Administrative & Financial Support

• Perform daily account reconciliation to verify transactions and client payments are accurate (Meevo again!).
• Keep track of client balances and ensure clients pay outstanding bills in a timely manner.
• Draft and manage contracts for new hair orders with precision and timeliness.
• Provide direct administrative support to the Owner and Office Manager as needed.
• Assist stylists and management with scheduling coordination and client communication.

Team Collaboration

• Work closely with the Thursday’s team to ensure the day runs smoothly and clients stay on schedule.
• Support team members as needed and contribute to a positive, collaborative environment.

Qualifications

• Previous experience in a front desk, salon, spa, medical, or office setting preferred.
• Strong organizational and multitasking skills with excellent attention to detail.
• Comfortable using online scheduling systems and Microsoft Office Suite (Excel, Outlook, Word).
• Professional phone etiquette and strong written/verbal communication skills.
• Dependable, punctual, and committed to maintaining a consistent full-time schedule.
• A friendly, team-oriented attitude and passion for exceptional client service.

Why Join Thursday’s

At Thursday’s, we believe in teamwork, care, and confidence. Every client who walks through our doors is part of our community—and every team member plays an important role in their journey. If you’re looking for a positive environment where your work makes a difference every day, we’d love to meet you.

Job Tags

Full time, Work at office,

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