Geek Squad Agent (Retail Store) Job at Best Buy, Irvine, CA

UXZDSGNXOUxXaDlSc1cvcFA4aTA2bUw5dkE9PQ==
  • Best Buy
  • Irvine, CA

Job Description

As a Geek Squad Agent, you’ll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We’ll provide the training and resources you need to assess customers’ needs, perform basic services and partner with other agents as needed on more complex repairs. If family and friends go to you with their tech questions, this might be the perfect role for you.

What you’ll do
  • Provide positive, timely service to customers during the check-in and checkout process
  • Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps
  • Help customers set up new devices and provide advice on whether to repair or replace old devices
  • Monitor service queues and provide accurate status updates to customers
  • Maintain knowledge and skillsets through certified training courses
  • Clearly communicate and partner with fellow agents

Basic qualifications

  • 3 months of experience working in retail or customer service
  • Ability to work a flexible schedule, including holidays, nights and weekends

Preferred qualifications

  • Passion for technology and desire to solve problems
  • Ability to adapt and learn new skills in a fast-paced industry

What’s in it for you

We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.

Our benefits include:
  • Competitive pay
  • Generous employee discount
  • Financial savings and retirement resources
  • Support for your physical and mental well-being

About us

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Best Buy is an equal opportunity employer.

Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

Position Type: Part timePandoLogic. Category:Installation & Maintenance, Keywords:Electrical Appliance Service Technician, Location:Irvine, CA-92618

Job Tags

Holiday work, Local area, Work from home, Flexible hours, Night shift,

Similar Jobs

Carle Health

Physical Therapist (PT) - Foot Lab / Outpatient Therapy Annex Job at Carle Health

Overview Evaluates and treats patients of all ages, modifying plan of care as appropriate. Serves as a role model in delivery of professional services and as a clinical resource for staff and students. This position qualifies for a sign-on bonus and relocation if ...

Urgent Team Management

X-Ray Tech Job at Urgent Team Management

 ...p.m. to 6 p.m. Please note, our Conway - Oak Street location's weekend hours are Saturday and Sunday, 12 p.m. to 7 p.m. Additionally,...  ...equipment and supplies for the procedure, as well as perform Medical Assistant duties. Full-time team memberswork a rotating 36-40 hour/week... 

PeopleShare

Medical Billing Specialist Job at PeopleShare

 ...Who are we looking for? Candidates must have previous Medical Billing/Medical Biller experience and knowledge of medical coding to be considered...  ...for a hybrid schedule of 3 days in the office and 2 days remote after 90 days. Job Title: Medical Billing Specialist... 

Intuit

Business Tax Accountant - Work From Home - 3+ Yrs Paid Tax Experience Required​ Job at Intuit

 ...Business Tax Accountant - Work From Home - 3+ Yrs Paid Tax Experience Required at Intuit summary: The role involves preparing and managing complex business tax returns for Partnerships and S Corporations, utilizing extensive knowledge of federal and state tax laws... 

VetDocJobs

Veterinary Radiation Oncologist Job at VetDocJobs

 ...We are looking for a Veterinary Radiation Oncologistto join our team. Requirements ~ DVM or VMD ~ Residency Trained ~ DACVIM (Oncology)~(Diplomats of American College of Veterinary Internal Medicine) Benefits GenerousSigning Bonus, Competitive...